By using Sophie Shanks Fitness (“Service”) provided by Sophie Shanks (“Company”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). If you do not agree to these Terms of Service, do not use this Service. By accepting these Terms of Service below or by using the Service in any manner, you and the entity you represent (“Customer”) agree that you have read and agree to be bound by this agreement to the exclusion of all other terms. Violation of any of the terms below may result in the termination of your account.
Account Terms
You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- You are responsible for all content posted and activity that occurs under your account.
- You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
- Your login may only be used by one person – a single login shared by multiple people is not permitted.
- You must be a human. Accounts registered by “bots” or other automated methods are not permitted and will be deleted.
Payment, Refunds, Upgrading and Downgrading Terms
- Our online order process is conducted by our reseller Stripe. Stripe is the Merchant of Record for most of our orders. Stripe provides initial payment, recurring billing, ongoing management of payments and cancellation of payments. Customer Stripe billing can be accessed from their Sophie Shanks Fitness account page
- Customer is billed automatically via Stripe and the payment method they choose, for an amount depending on the Service plan selected.
- Upgrade or downgrade in the Service plan level will result in the new rate being charged at the next billing cycle.
- Current pricing tiers do not limit features or functionality. We reserve the right to adjust pricing options in the future. The Customer will not lose access to functionality that existed with their original subscription, however, subsequent downgrading your Service may cause the loss of features or capacity of your account. The Company does not accept any liability for such loss.
- Fees paid hereunder are non-refundable.
Cancellation and termination
- You are solely responsible for properly cancelling your account. An email to cancel your account is not considered cancellation. You are responsible for canceling any recurring billing via Stripe. Any additional charges incurred through incorrect cancellation in Stripe will not be refunded. You can cancel your account at any time by clicking on the Manage Account link in the Account area of sophieshanksfitness.com. This links to Stripe for cancellation of recurring billing.
- If you cancel the Service before the end of your current paid up month, your cancellation will take effect at the end of the current billing cycle, and you will not be charged again. You will retain access to the Service until the end of your current billing period.
- The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves the right to refuse service to anyone for any reason at any time.
Modifications to the Service and Prices
- The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.
- Prices of all Services are subject to change upon 30 days notice from the Company. Such notice may be provided at any time by email, on the sign up pricing page, or within the members area of the Service itself.
- The Company shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Content Ownership, Copyright and Trademark
- All content on the Service is copyright© of Sophie Shanks. All rights reserved. You may not duplicate, copy, or reuse any content without express written permission from the Company. This applies with particular emphasis on video content of the Service.
- You are solely responsible for any content and other material that you submit, publish, transmit, email, or display on, through, or with the Service.
- We claim no intellectual property rights over the material you provide to the Service.
- You may provide us with feedback, suggestions, and ideas about the Application Services (“Feedback”). You agree that we own all rights to use and incorporate the Feedback you provide in any way, including in future enhancements and modifications to the Service, without payment or attribution to you.
- The look and feel of the Service is copyright© of the Company. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company.
- “Sophie Shanks Fitness®”, the Sophie Shanks Fitness logo and any other product or service name or slogan displayed on the Service are trademarks of the Company or their affiliates, and its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of the Company or the applicable trademark holder.
Privacy and security of your data
- Each party agrees to handle the other party’s data in accordance with (i) all applicable laws; and (ii) privacy and security measures reasonably adequate to preserve the other party data’s confidentiality and security.
- You agree to comply with all applicable laws including all privacy and data protection regulations.
- You agree that the Company may monitor the activity of any account on the Service. Any such data shall be only used for the purpose of providing and improving the Service.
- The Company may also collect registration and other information about you through the Company websites. The Company collection and use of information collected on the Company websites is governed by the Company's Privacy Policy available at www.sophieshanksfitness.com/privacy.
- In order to provide the Sophie Shanks Fitness® Service to Customers, third party software vendors are used to facilitate critical functionality. The full list of third parties, the data they use and how they use it, is outlined in the Privacy Policy at www.sophieshanksfitness.com/privacy. By accepting the terms and conditions set out in this Terms of Service you agree that you have read, understood and are happy to proceed with using the Service in the knowledge of the third party use and their access to personal data shared.
General Conditions
- Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
- Before engaging in any workouts, exercise or movement by Sophie Shanks Fitness® either online or in person, please consult your doctor or health care professional before commencing.
- If you experience pain or discomfort at any time during any workout with Sophie Shanks Fitness® you should stop immediately.
- By performing these exercises, you do so at your own risk. By engaging in Sophie Shanks Fitness workouts, you understand and agree that Sophie Shanks Fitness® & the Company will not be held responsible or liable for any injury or loss you may suffer as a result of any workout on the online platform library, free content online or in person.
- Technical support is provided by email to paying Customers. Email responses are provided on the reasonable effort basis without guaranteed response time.
- You understand that the Company may access your account, or information associated with your account, to provide support or maintenance, for security-related reasons, or any other business purpose.
- You understand that the Company uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
- You must not modify, adapt or hack the Service.
- You must not modify another website so as to falsely imply that it is associated with the Service or the Company.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company.
- We may, but have no obligation to, remove content and accounts that we determine in our sole discretion are unlawful or violates any party’s intellectual property or these Terms of Service.
- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer, Company employee or officer may result in immediate account termination.
- You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
- This Agreement shall be governed by the laws of The United Kingdom, and the courts of The United Kingdom shall have exclusive jurisdiction to hear and determine all issues that may arise under or in relation to this Agreement.
- The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
- You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third-party on the service; (v) or any other matter relating to the service.
- The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the Service, superseding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).
- The Company reserves the right to update and change these Terms of Service without notice. Customer will be notified by email of any material change.
- Questions about the Terms of Service should be sent to support@sophieshanksfitness.com
Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.
Prenatal and Postnatal
Please read the following terms and conditions before engaging in Sophie Shanks Fitness’s Pre & Postnatal workout content & all other workout content online & in person.
Your health and the health of your baby is our number one priority. Please always consult your doctor or healthcare professional before engaging in my workout content and should anything not feel right or you have any health concerns, please stop immediately and seek professional medical advice.
Please do not take part if any of the following applies to you and your pregnancy:
- Haemodynamically significant heart disease.
- Restrictive lung disease.
- Incompetent Cervix or cerclage.
- Multiple gestation at risk of premature labour. (Twins, triplets)
- Persistence second or third trimester bleeding. (Warning signs)
- Placenta previa after 26 weeks of gestation.
- Premature labour during current pregnancy.
- Ruptured Membranes. (Amneotic sack leakage)
- Pre-eclampsia or pregnancy-induced hypertension
- Severe Anaemia
Please speak to your doctor or healthcare professional before participating in exercise if the following applies to you and your pregnancy:
- Anaemia
- Unelevated maternal cardiac arrhythmia
- Chronic Bronchitis
- Poorly controlled type 1 diabetes
- Extremely morbid obese
- Extreme underweight (BMI of less than 12)
- History of extremely sedentary lifestyle
- Intrauterine growth restriction (IUGR) in current pregnancy
- Poorly controlled hypertension
- Orthopaedic hypertension
- Poorly controlled seizure disorder
- Poorly controlled hyperthyroidism
- Heavy smoker
If you should experience the following during your workout please STOP IMMEDIATELY and seek your doctor or healthcare professional:
- Vaginal bleeding
- Feeling dizzy and faint
- Shortness of breath before exercising
- Chest pain
- Headache
- Muscle weakness
- Calf pain or swelling
- Regular, painful contractions of uterus
- Fluid leaking from the vagina.
By taking part in any Sophie Shanks Fitness’s Pre & Postnatal Content and any other fitness related content by Sophie Shanks, you are agreeing to all terms & conditions outlined here and in T&Cs upon sign up. You are also confirming you have been cleared by a doctor to exercise and take full responsibility for your health and pregnancy.
